Cuba Health Assist · Legal

Terms of Use

Service rules for using the Cuba Health Assist website, forms and coordination platform.

Cuba Health Assist acts as a healthcare coordination and consultancy platform. We are not a hospital, clinic or treating physician, and we do not replace direct medical advice, diagnosis or treatment from licensed healthcare professionals.

Scope of service

  • Receiving patient requests and supporting documents.
  • Coordinating preliminary review with relevant healthcare institutions or specialists.
  • Assisting with communication, documentation, travel-related coordination and payment process guidance where applicable.

Medical decisions

All medical opinions, eligibility decisions, treatment plans and clinical recommendations belong to the relevant healthcare institution or licensed physician. Cuba Health Assist does not guarantee treatment acceptance, clinical outcome or recovery.

User responsibilities

Users must provide accurate information, complete documents and truthful medical history. Incomplete or inaccurate information may delay or prevent review.

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