Dermatology · Hair loss (alopecia)
Hair loss: let a dermatologist in Cuba look at the cause.
We gather photos of your hair, your blood tests and your reports into one clear file, translate it into Spanish and send it to a dermatologist in Cuba. We explain the doctor’s opinion in plain language and, if you decide to go ahead, plan treatment and travel with you.
- Preliminary review fee shown during the application
- Specialist opinion · Target: about 4 business days
- Support in English, Spanish, German and Turkish
Who it is for
When can we help?
Your hair has fallen out in patches
Round bald patches have appeared on the scalp or in the beard.
Your hair is gradually thinning
The shedding is slowly getting worse and you want to know why.
Earlier treatment has not helped
You have tried lotions, tablets, injections or PRP without results.
For your child or a relative
You can apply on their behalf. Every update comes to you.
What the doctor checks
What does the doctor check first in hair loss?
Hair loss is not one disease but a sign with many possible causes. Treatment depends on the type of hair loss. In your file, the doctor looks closely at these points.
- 01
Type of hair loss
Round patches, shedding all over the scalp, or thinning at the crown and hairline. Photos from different angles show this.
- 02
Start and course
When it began, how fast it has progressed, whether there was a feverish illness, surgery, childbirth or severe stress beforehand, and any hair loss in the family.
- 03
The scalp
Itching, burning, flaking, redness, pimple-like bumps or areas that have scarred.
- 04
Tests and treatments
Ferritin, thyroid, vitamin D and, if needed, hormone tests; treatments tried so far and their results.
Documents
Which documents do you need?
Tick what you already have. A missing document does not stop your application; our team will tell you what is still needed.
Your reports can be in any language; we translate them for the doctor. Clear photos and PDF files are both fine.
Apply nowYour ticks are saved on this device only.
Process
From application to the doctor’s opinion in four steps
About 10 minutes
Application and payment
You fill in the form, upload your reports and pay the preliminary review fee.
After payment
Check and translation
We check your documents, translate them into Spanish and prepare one clear file for the doctor.
Target: about 4 business days
Specialist opinion
A dermatologist in Cuba reviews your file and may ask for more documents. We keep you updated at every step.
The decision is yours
Decision and planning
We explain the doctor’s opinion. If you want to go ahead, we plan the hospital stay, travel and accommodation with you.
Timings vary with each file and its documents. You can follow every stage in the patient portal.
Hair loss in Cuba
What can you expect from the review in Cuba?
Dermatologists in Cuba first try to understand the type of hair loss, because alopecia areata, androgenetic alopecia and temporary shedding are treated in completely different ways. The doctor looks at your tests and the treatments you have tried and tells you the next step.
Products offered in Cuba for hair loss include Piloactive lotion and shampoo, which contain components derived from human placenta. Once the type of hair loss is clear, the doctor reviewing your file assesses whether they are relevant for you.
Written medical opinion
The doctor’s assessment and suggested next step, explained to you in English.
Clear cost information
If treatment is suggested, you receive hospital and treatment costs in writing.
Decide in your own time
Once you have heard the opinion, you decide whether to travel.
FAQ
Questions families often ask
When will I see the effect of treatment?
Because of the way hair grows, visible change with any treatment usually takes three to six months, so judging earlier can be misleading. The doctor tells you what timeframe to expect in your case.
I have no blood tests. Can I still apply?
Yes. Apply with your photos and the reports you have. If the doctor asks for tests such as ferritin, thyroid or vitamin D, we tell you which ones; you can have them done where you live.
How much is the preliminary review fee and what does it cover?
The current fee is shown during the application. It covers checking your documents, translating them into Spanish, the review of your file by a specialist in Cuba and explaining the opinion to you. For card payments, the processing fee is shown separately on the payment screen.
Is the fee refunded if the doctor finds treatment unsuitable?
Not once your file has been sent to the doctor. The preliminary review fee pays for the specialist's review of your file, not for acceptance for treatment, so it is not refunded whether the doctor's opinion is positive or negative. If you withdraw after paying but before your file is sent to the doctor, the fee is refunded. If the doctor asks for more documents during the review, there is no extra charge. To withdraw, simply write to info@cubahealthassist.com with your file number; our finance team will handle your request.
How long does the specialist opinion take?
If your documents are complete, our target for the first specialist review is about 4 business days. If the doctor asks for more documents, it may take longer. We keep you updated at every step.
Can a relative apply for the patient?
Yes, most applications are made by relatives. Contact details are taken from the applicant, and all updates go to the applicant.
My reports are not in Spanish. Do I need a translation?
You do not need to do anything. We translate your documents into Spanish, and the doctor's opinion is explained to you in your language.
Do I have to travel to Cuba?
No. Your file is first reviewed remotely. After hearing the doctor's opinion, you decide whether to travel.
Are your reports ready?
The application takes about 10 minutes. If you would like to ask first, write to us on WhatsApp; we help in English, Spanish, German and Turkish.
This page is for information only. Diagnosis and treatment decisions are made by licensed doctors. Medical disclaimer