Oncology · Skin cancer

Skin cancer: let a specialist in Cuba review your pathology.

We translate your pathology and imaging reports into Spanish and send them, with photos of the lesion, to a dermatologist or oncologist in Cuba. We explain the doctor’s opinion in plain language and, if you decide to go ahead, plan treatment and travel with you.

  • Preliminary review fee shown during the application
  • Specialist opinion · Target: about 4 business days
  • Support in English, Spanish, German and Turkish
A dermatologist examining a patient’s skin with a digital dermatoscope

Who it is for

When can we help?

  • Your biopsy result is in

    You have a basal cell carcinoma, squamous cell carcinoma or melanoma and want a second opinion on the plan.

  • The lesion is on the face

    It is on the nose, eyelid, ear or another difficult area, and you also want to discuss options besides surgery.

  • The cancer has come back or spread

    The lesion came back after surgery or reached the lymph nodes, and you want your file looked at again.

  • You are helping a loved one

    You can apply on their behalf. Every update comes to you.

What the doctor checks

What does the doctor check first in skin cancer?

Skin cancer is not a single disease. Basal cell carcinoma, squamous cell carcinoma and melanoma behave very differently and are treated differently. In your file, the doctor looks closely at these points.

A dermatologist going through photos on a tablet with a patient
The dermatologist looks at your photos and earlier treatments together.
  1. 01

    Type of tumour

    The diagnosis in the pathology report: basal cell carcinoma, squamous cell carcinoma, melanoma or another type.

  2. 02

    Depth and margins

    In melanoma, the Breslow thickness and ulceration; for every type, whether the surgical margins are clear.

  3. 03

    Lymph nodes and spread

    The sentinel lymph node result and whether ultrasound or PET-CT shows spread elsewhere.

  4. 04

    Treatment so far

    Surgery, radiotherapy, immunotherapy or targeted drugs, and when the lesion came back.

Documents

Which documents do you need?

Tick what you already have. A missing document does not stop your application; our team will tell you what is still needed.

Your reports can be in any language; we translate them for the doctor. Clear photos and PDF files are both fine.

Apply now

Your ticks are saved on this device only.

Process

From application to the doctor’s opinion in four steps

  1. About 10 minutes

    Application and payment

    You fill in the form, upload your reports and pay the preliminary review fee.

  2. After payment

    Check and translation

    We check your documents, translate them into Spanish and prepare one clear file for the doctor.

  3. Target: about 4 business days

    Specialist opinion

    A dermatologist or oncologist in Cuba reviews your file and may ask for more documents. We keep you updated at every step.

  4. The decision is yours

    Decision and planning

    We explain the doctor’s opinion. If you want to go ahead, we plan the hospital stay, travel and accommodation with you.

Timings vary with each file and its documents. You can follow every stage in the patient portal.

A healthcare worker on a video call with a patient on a laptop
Your file is reviewed remotely; you do not need to travel to Cuba to get the opinion.

Skin cancer in Cuba

Which options can be discussed in Cuba?

Specialists in Cuba review your file in line with internationally accepted approaches to skin cancer. For most skin cancers, surgery is the first option. In melanoma time matters, and the doctor tells you clearly if anything should be done where you live first.

HeberFERON, developed in Cuba, is a medicine containing interferons that is injected into the lesion and has been studied mainly in basal cell carcinoma. Its aim is to shrink the tumour in selected patients and offer an alternative to surgery or make surgery simpler. The doctor assesses from your pathology report and the site of the lesion whether it is relevant for you.

A coordinator going through information on a tablet with a patient
We explain the doctor’s opinion and your options step by step, in English.
  • Written medical opinion

    The doctor’s assessment and suggested next step, explained to you in English.

  • Clear cost information

    If treatment is suggested, you receive hospital and treatment costs in writing.

  • Decide in your own time

    Once you have heard the opinion, you decide whether to travel.

FAQ

Questions families often ask

I have not had a biopsy. Can I apply with photos?

Photos help the doctor but are not enough for a diagnosis. Before treatment can be discussed, a biopsy has to confirm what the lesion is. If melanoma is suspected, have the biopsy done by your own doctor without delay.

Is treatment without surgery possible?

That depends on the type, size and site of the tumour. In some basal cell carcinomas, options other than surgery can be discussed; in melanoma, surgery is usually the first step. The doctor tells you from your file what fits your situation.

How much is the preliminary review fee and what does it cover?

The current fee is shown during the application. It covers checking your documents, translating them into Spanish, the review of your file by a specialist in Cuba and explaining the opinion to you. For card payments, the processing fee is shown separately on the payment screen.

Is the fee refunded if the doctor finds treatment unsuitable?

If you withdraw after paying but before your file is sent to the doctor, the fee is refunded. The preliminary review fee pays for the specialist's review of your file, not for acceptance for treatment, so once your file has been sent to the doctor it is not refunded, whether the doctor's opinion is positive or negative. If the doctor asks for more documents during the review, reviewing them is covered by the same fee. To withdraw, simply write to info@cubahealthassist.com with your file number; our finance team will handle your request.

How long does the specialist opinion take?

If your documents are complete, our target for the first specialist review is about 4 business days. If the doctor asks for more documents, it may take longer. We keep you updated at every step.

Can a relative apply for the patient?

Yes, most applications are made by relatives. Contact details are taken from the applicant, and all updates go to the applicant.

My reports are not in Spanish. Do I need a translation?

We take care of the translation. We translate your documents into Spanish and explain the doctor's opinion to you in your language.

Do I have to travel to Cuba?

Your file is first reviewed remotely. Once you have the doctor's opinion, you decide whether to travel. If you cannot come to Cuba, treatment can, in suitable cases, also be carried out in your own country with your own doctor, in coordination with the doctors in Cuba.

Are your reports ready?

The application takes about 10 minutes. If you would like to ask first, write to us on WhatsApp; we help in English, Spanish, German and Turkish.

This page is for information only. Diagnosis and treatment decisions are made by licensed doctors. Medical disclaimer