Corporate role and service scope
A clear explanation of the role of Cuba Health Assist, the scope of our coordination services and the boundaries of medical decision-making.
Welcome to our website.
As part of our commitment to transparency, we would like to briefly inform you about the scope of services and corporate role of Cuba Health Assist.
Cuba Health Assist is an independent coordination brand that provides travel consultancy, health travel coordination and organization services and operates within Mydn Group.
For travel and related coordination services in Cuba, we provide services within the scope of contractual cooperation with Cubanacán. This cooperation includes travel, reservation, organization and operational coordination activities within the scope of the applicable agreement and services.
Cuba Health Assist is not a hospital, clinic, healthcare institution, public institution or official authority. Medical evaluation, diagnosis and treatment decisions are made solely by the relevant authorised healthcare institutions and healthcare professionals.
Our role is to support visitors with application and document coordination, health travel planning, travel and accommodation organization, transfers, reservations and the necessary operational coordination processes.
Information provided by Cuba Health Assist does not constitute a medical diagnosis or personal treatment recommendation. All medical decisions are made in accordance with the patient's health condition and the assessment of the relevant healthcare professionals.
By continuing to use our website and services, you acknowledge that you understand the consultancy, coordination and organizational role of Cuba Health Assist.