Dermatology · Vitiligo
Vitiligo: let a dermatologist in Cuba look at your patches.
We gather photos of your patches and your reports into one clear file, translate it into Spanish and send it to a dermatologist in Cuba. We explain the doctor’s opinion in plain language and, if you decide to go ahead, plan treatment and travel with you.
- Preliminary review fee shown during the application
- Specialist opinion · Target: about 4 business days
- Support in English, Spanish, German and Turkish
Who it is for
When can we help?
New patches are appearing
New patches have appeared in recent months and you want to know what can be done.
You have had vitiligo for years
The patches have not changed for a long time and you wonder whether there is a new option.
Earlier treatment has not helped
You have used creams or light therapy without the result you hoped for.
For your child or a relative
You can apply on their behalf. Every update comes to you.
What the doctor checks
What does the doctor check first in vitiligo?
In vitiligo, the way forward depends on where the patches are and whether the condition is spreading at the moment. In your file, the doctor looks closely at these points.
- 01
Where the patches are
Which areas are affected, whether the patches are on one side or both sides of the body and how much skin they cover. Daylight photos show this best.
- 02
How it has changed
When the patches started, and whether new ones have appeared in recent months or they have stayed the same for a long time.
- 03
Treatment so far
Steroid or other creams, light therapy (phototherapy) and tablets; how long you used them and what happened.
- 04
General health
Thyroid disease, other autoimmune conditions, pregnancy and any medicines you take.
Documents
Which documents do you need?
Tick what you already have. A missing document does not stop your application; our team will tell you what is still needed.
Your reports can be in any language; we translate them for the doctor. Clear photos and PDF files are both fine.
Apply nowYour ticks are saved on this device only.
Process
From application to the doctor’s opinion in four steps
About 10 minutes
Application and payment
You fill in the form, upload your reports and pay the preliminary review fee.
After payment
Check and translation
We check your documents, translate them into Spanish and prepare one clear file for the doctor.
Target: about 4 business days
Specialist opinion
A dermatologist in Cuba reviews your file and may ask for more documents. We keep you updated at every step.
The decision is yours
Decision and planning
We explain the doctor’s opinion. If you want to go ahead, we plan the hospital stay, travel and accommodation with you.
Timings vary with each file and its documents. You can follow every stage in the patient portal.
Vitiligo in Cuba
What can you expect from the review in Cuba?
Dermatologists in Cuba review your file in line with internationally accepted approaches to vitiligo. The doctor first looks at whether the condition is active or stable, and also reviews options such as creams and light therapy that you have tried or could still try.
Melagenina Plus was developed in Cuba by Dr Carlos Manuel Miyares Cao. It is a lotion containing human placental extract and calcium chloride that is applied to the patches, and it is licensed in Cuba for the treatment of vitiligo. The doctor reviewing your file assesses whether it is suitable for your patches.
Written medical opinion
The doctor’s assessment and suggested next step, explained to you in English.
Clear cost information
If treatment is suggested, you receive hospital and treatment costs in writing.
Decide in your own time
Once you have heard the opinion, you decide whether to travel.
FAQ
Questions families often ask
Will patches on my hands respond like those on my face?
Not every area responds in the same way. Patches on the face and body tend to respond better, while those on the fingers, the backs of the hands and around the lips usually respond less well. The doctor discusses what to expect area by area.
Should I stop the cream I am using?
Please do not stop or change it on your own. List everything you use in your file. According to the Cuban product information, steroids and psoralens can interfere with Melagenina Plus, so the doctor needs to know what you are using.
How much is the preliminary review fee and what does it cover?
The current fee is shown during the application. It covers checking your documents, translating them into Spanish, the review of your file by a specialist in Cuba and explaining the opinion to you. For card payments, the processing fee is shown separately on the payment screen.
Is the fee refunded if the doctor finds treatment unsuitable?
Not once your file has been sent to the doctor. The preliminary review fee pays for the specialist's review of your file, not for acceptance for treatment, so it is not refunded whether the doctor's opinion is positive or negative. If you withdraw after paying but before your file is sent to the doctor, the fee is refunded. If the doctor asks for more documents during the review, there is no extra charge. To withdraw, simply write to info@cubahealthassist.com with your file number; our finance team will handle your request.
How long does the specialist opinion take?
If your documents are complete, our target for the first specialist review is about 4 business days. If the doctor asks for more documents, it may take longer. We keep you updated at every step.
Can a relative apply for the patient?
Yes, most applications are made by relatives. Contact details are taken from the applicant, and all updates go to the applicant.
My reports are not in Spanish. Do I need a translation?
You do not need to do anything. We translate your documents into Spanish, and the doctor's opinion is explained to you in your language.
Do I have to travel to Cuba?
No. Your file is first reviewed remotely. After hearing the doctor's opinion, you decide whether to travel.
Are your reports ready?
The application takes about 10 minutes. If you would like to ask first, write to us on WhatsApp; we help in English, Spanish, German and Turkish.
This page is for information only. Diagnosis and treatment decisions are made by licensed doctors. Medical disclaimer