Care Coordination Support
One request, one secure support case.
Need Help requests are tracked separately from medical patient cases and remain connected to our coordination workflow.
Existing support caseTrack a Support Case
Use your CHA-SUP number in Secure Tracking. Email verification protects the private conversation.
Open Secure Tracking →New support requestContact the coordination teamUse the existing Need Help form. A dedicated Support Case Number is created after successful submission.
Open Need Help form →Support Cases are separate from medical cases. Clinical records should remain in the secure Patient Portal.